How Can FDVS Help You?
As a leader in automated customer care solutions, First Data Voice Services (FDVS) provides highly scalable Interactive Voice Response (IVR) services for a variety of industries. FDVS develops and hosts outsourced, automated voice applications from a secure, world-class, redundant set of network facilities.
Clients can take advantage of leading-edge technologies such as advanced speech recognition and inbound/outbound call automation solutions. They can also choose from a variety of deployment options to provide an extremely flexible, best-of-breed solution that suits their needs.
We offer a complete IVR solution, including professional services such as program design, application development and systems and Web integration, which adds up to a total resource for our clients that is hard to find elsewhere in the marketplace.
FDVS has been creating successful, flexible, high-capacity programs since 1988 for some of the largest companies in the world. We can work together to create one for you.
Our Products & Services