Deployment Options
First Data Voice Services offers three flexible solutions designed to align with a client’s control requirements and strategic direction. Our IVR outsourcing models provide your business with advanced call center hosting and technology for application development services on the client’s behalf. This allows the client to develop and maintain the application, or balance the development and hosting as required, in a fully managed, co-managed or client-managed hosted deployment model.
First Data Managed
A full-service solution that minimizes capital expenditure and development expenses.
Co-Managed
A collaborative solution that balances development and hosting between your company and FDVS.
Client Managed
FDVS provides the telephony infrastructure. You develop and maintain the application.