Payment Solutions
More than ever, today’s consumers demand flexibility in how they use technology to transact business. Companies that provide the options their customers are looking for have a distinct competitive edge. This includes offering busy consumers the ability to pay bills over the phone. IVR-based payment services cover such functions as:
- Account balance inquiry and due date
- Ability to make a payment via credit card, debit card, ACH, e-check
- Enrollment into payment plan
- Establish alerts for future payment due dates
Whether you’re in need of automated merchant authorization or providing your customers the ability to pay their bills via phone, First Data Voice Services provides application services which exceed industry standards, and offers the consultative expertise to create an application ready to serve your customer population.